Privacy policy

November 2023

ROQUET HYDRAULICS, SL (hereinafter Roquet Hydraulics), is committed to protecting the privacy of users who access this website and/or any of its services. By using the website and/or any of the services offered by Roquet Hydraulics, the user accepts the clauses contained in this Privacy Policy and agrees that his/her personal data will be processed as stipulated herein. Please note that although there may be links from our website to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organisations to which the website may be linked. Roquet Hydraulics does not control the content of third party websites, nor does it accept any responsibility for the content or privacy policies of these websites.

Basic information on data processing (Regulation (EU) 2016/679 and OL 3/2018)

Privacy Questions

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide you with the following information on the processing of your personal data:

Who is the data controller?

Identity: ROQUET HYDRAULICS, SL

NIF (TAX ID): B66177155

Address: C/ Antoni Figueras 91 Bloc B  08551  Tona (Barcelona)

Email: data@roquetgroup.com

Why do we process your personal data?

• Your information is processed to manage our services to design, develop and manufacture hydraulic components and systems.
• When you contact us, we will process your data to handle your enquiry.
• We may also use your information to inform you about our activities, products or services where you are already a customer of ours or, if you are not, where you have given us your consent to do so.

How long will we keep your data for?

The personal data provided will be kept for as long as you are a user of our services or wish to receive information, given that you can object to the processing of your data for promotional purposes, when you submit them or at any time thereafter, by notifying us at data@roquetgroup.com, and then, for the periods established to comply with our legal obligations, which in the case of accounting and tax documentation for commercial purposes will be 6 years, in accordance with Art. 30 of the Commercial Code, and for tax purposes will be 4 years, in accordance with Articles 66 to 70 of the General Tax Law.

What are the grounds for processing your data?

To manage the contractual relationship with the data subject, data processing will be based on the execution of the contract or within the framework of the pre-contractual relationship.

To send commercial information, data processing will be based on your consent, although if you are already our customer, we may send you information about our products and services, always providing a simple and free means to unsubscribe, in accordance with the provisions of article 21.2 of Law 34/2002, of 11 July, on services of the information society and electronic commerce.

To whom will your data be disclosed?

The data will be communicated to the companies that make up the ROQUET GROUP and are listed in the section of this website "Group companies". They will only be communicated to third parties if required by law or if it is necessary to comply with the purpose of the processing.

What are your rights when you provide us with your data?

• Any person has the right to obtain confirmation as to whether or not we are processing their personal data.
• Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, inter alia, the data is no longer necessary for the purposes for which it was collected.
• Under certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.
• Also, under certain circumstances and for reasons relating to their particular situation, data subjects may object to the processing of their data. In this case, we will stop processing the data, except for compelling legitimate reasons or for the exercise or defence of possible claims.
• Data subjects also have the right to data portability.
• Any data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning them or similarly significantly affects them.
• Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.

 How can you exercise your rights?

By sending a letter attaching a copy of an identifying document to our physical or e-mail address.

How did we obtain your data?

The personal data we process comes from the data subject. The data subject guarantees that the personal data provided are true and is responsible for communicating any changes to them. The data marked with an asterisk are obligatory in order to be able to provide the requested service.

What data do we process?

The categories of data that we may process in the provision of our services are:

• Data of an identifying nature
• Postal or e-mail addresses
• Transactions of goods and services

The data is limited, as we only process the data necessary for the provision of our services and the management of our business.

Do we use cookies?

We use cookies when browsing our website with the user's consent.

The user can configure their browser to be notified of the use of cookies and to prevent their use. Please visit our cookie policy.

 What security measures do we apply?

We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.

Some of these measures are:

• Informing staff of data processing policies.
• Carrying out regular backups.
• Controlling access to data.
• Regular verification, evaluation and assessment processes.